Stronger Customer Relationships with Dynamics 365 CRM
Microsoft Dynamics 365 CRM can help businesses build better customer relationships by unifying sales, marketing, and service all into one platform. As a Microsoft Solutions Partner, Gestisoft helps organizations implement, customize, and optimize Dynamics 365 CRM to deliver measurable business results.
Join the hundreds of businesses using Dynamics 365 CRM, all integrated within the Microsoft 365 ecosystem.
Some Capabilities of Microsoft Dynamics 365
Centralize Customer Information
A single, unified view of all your customers, contacts, interactions, and history—so every team works from the same information.
Manage Sales and Opportunities
Get full visibility of every lead, from their first contact right to closing deals.
Customer Insights & Relationship Management
Understand customer behavior, preferences, and history too you can build more personalized relationships.
Seamless Microsoft 365 Integration
This CRM is connected to the broader Microsoft ecosystem, so you can work from familiar tools like Outlook, Teams, and Excel without interruption between them.
Automation & Workflow Management
Automate routine tasks, follow-ups, and approvals to reduce manual effort and keep deals moving forward.
Reporting & Performance Analytics
Gain real-time insight into sales performance, pipeline health, and team productivity with dashboards and reports.
Mobile & Remote Access
If you're on the go, thats okay. Access customer data and manage sales activity anytime, anywhere—supporting modern, distributed sales teams.
Scalability & Flexibility
Adapt CRM functionality as your business grows, with configurable processes and extensible capabilities.
Software Built For Changing Businesses
Microsoft Dynamics 365 stands out by combining enterprise grade functionality with flexibility, continuous innovation, and deep integration across the Microsoft Ecosystem, all to help your organization move faster, gain more insight into operations, and adapt to change with confidence.
Built Within Microsoft Ecosystem
Microsoft Dynamics CRM is integrated with Microsoft 365, Azure, Power Platform, and Power BI.
Designed to Grow
Enterprise-grade capability without the added complexity.
Continuous Innovation
Automatic updates deliver new features and keep your data secure.
Lower Cost of Ownership
Cloud deployment, flexible licensing, and faster implementation reduces risk.
Gestisoft is your Microsoft Dynamics 365 CRM Champion
Gestisoft your trusted Microsoft Dynamics partner with over 2 decades of experience helping organizations modernize their operations through CRM and business application integrations. We combine deep Microsoft expertise with a business-first approach to deliver solutions that drive visibility, efficiency, and long-term growth.
Working with Gestisoft
Assessment
With your team, we evaluate your goals and systems to identify where Power Platform can deliver value.
Design
We work to design secure and scalable solutions aligned with Microsoft best practices.
Build
We develop and integrate solutions using an agile approach to deliver production ready results.
Deploy and Scale
We deploy and support the solutions to ensure their long-term success.
Hear From Our Customers
“The addition of Gestisoft to our team has been more than relevant in meeting our CRM objectives. With its qualified and certified players, Gestisoft has been a proactive and committed partner in addressing our daily challenges.”
“We had initially had excellent references on Gestisoft regarding their services. We were charmed to meet a very well-structured team dedicated to its customers. It's a real pleasure to work with such passionate people.”
“The support we received from Gestisoft gave us the confidence we needed to integrate and use CRM on a daily basis. It has transformed the way we work.”
We're Here To Help
What is Microsoft Dynamics 365 CRM?
Microsoft Dynamics 365 CRM is a cloud-based customer relationship management platform that helps organizations manage sales, customer service, marketing, and customer data in one centralized system. It provides a complete view of customer interactions to support better decision-making and stronger relationships.
What business problems does Dynamics 365 CRM solve?
Dynamics 365 CRM helps businesses eliminate data silos, improve sales visibility, and deliver more consistent customer experiences. It supports teams by automating manual processes, tracking customer interactions, and providing real-time insights into pipeline, performance, and customer needs.
Is Microsoft Dynamics 365 CRM customizable to our processes?
Yes. Dynamics 365 CRM is highly customizable and can be tailored to your specific workflows, terminology, and reporting needs. Gestisoft configures the solution to align with your business processes, ensuring the system supports how your teams actually work.
Can Dynamics 365 CRM integrate with other systems we use?
Absolutely. Dynamics 365 CRM integrates seamlessly with Microsoft 365 tools such as Outlook, Teams, and Excel, as well as the Power Platform. It can also be integrated with ERP systems, accounting software, and third-party applications as needed.
How scalable is Microsoft Dynamics 365 CRM?
Dynamics 365 CRM is designed to scale with your organization. You can start with the modules and users you need today and expand functionality, automation, and reporting as your business grows—without changing platforms.
How does Gestisoft support CRM implementations?
Gestisoft provides end-to-end support, including needs analysis, configuration, data migration, user training, and post-go-live support. Our goal is to ensure your CRM solution delivers long-term value and evolves alongside your business.